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Digital, not decorative

Okamura promotes digital chief from within

26.06.2026 | 12:21
Okamura is modernising the company on several levels. With Yujiro Urakami becoming CDIO, digital transformation moves further into top management. The image shows the Gotemba site. Photo: Okamura Corporation

Okamura is moving digital transformation up the hierarchy. Yujiro Urakami will become Executive Officer and Chief Digital & Information Officer on July 1, 2026. The board approved the appointment on June 24. It sounds like IT. It is more than that.

For Okamura, the issue is no longer just whether servers run smoothly and systems talk to each other. The Japanese office furniture and workplace specialist faces a question many manufacturers will recognise: how do furniture, space, planning, data and service become a business model that still works tomorrow?

Urakami comes from the group’s IT strategy organisation. That is not a minor detail. Okamura is not bringing in an outside digital guru who first needs to explain that the future is somehow digital. That lesson has probably reached Yokohama already. Instead, the company is promoting someone from within, someone who should know the systems, processes and internal construction sites. Advantage: less slide-deck theatre. Disadvantage: fewer excuses.

The timing fits. Okamura closed fiscal 2025/26 with record figures. Revenue rose to 329.0 billion yen, operating income to 24.1 billion yen. The office business did most of the heavy lifting. Sales in that segment climbed 14.6 percent to 191.9 billion yen, while operating income rose 30.3 percent to 22.6 billion yen.

One could say: things are going well. That is usually when it becomes dangerous. While office is strong, other segments show that not everything flies on its own. The logistics systems business came under heavy pressure and slipped into an operating loss. Store Displays also struggled with lower volumes, higher personnel costs and relocation expenses.

Okamura is therefore in one of those pleasant corporate situations in which a company reports records and receives homework at the same time. The classic office business is performing. But the future will not be decided by chairs, tables and storage alone. It will be decided by how intelligently manufacturers connect their offers, roll them out internationally and translate them into digital processes.

On the DX side, Okamura names five priorities: Business DX, Operational DX, Management DX, human capital development and strengthening the system platform. That sounds very corporate. Perhaps it has to. More interesting are the concrete applications behind it: Work x D in the office business, OSCOM CLOUD for Store Displays and PROGRESS ONE for logistics automation.

This is where the appointment becomes interesting. Digitalisation at Okamura is no longer only an efficiency topic. It becomes the connecting tissue between furniture, space, retail, project business and service. Anyone working in contract furniture knows the problem: the most beautiful chair helps only so much if data, planning, delivery, tracking and operation do not fit together cleanly.

Then there is the international layer. Okamura has added platforms in Asia and Europe with DB&B in Singapore and Boss Design in the United Kingdom. Boss Design was fully consolidated on April 1, 2025 and contributed around 10 billion yen in revenue to the office business in its first year. Acquisitions like these do not only need to be bought. They need to be integrated.

Buying is usually the quicker part. Integration decides the value. In international contract business, it is not enough to collect brands and hope for synergies. Whoever says platform must mean processes. Whoever says growth must master data flows. And whoever wants to serve global clients must connect local business, product logic and digital infrastructure.

That is why Yujiro Urakami’s appointment is not one of those personnel notes one politely nods at before scrolling on. It says something about direction. Okamura is making digital transformation a leadership task. Not glamorous. Not loud. But rather consistent.

And maybe that is exactly the point. In an industry that loves talking about the spaces of the future, the future often starts in surprisingly unromantic places: data models, interfaces, process discipline and system platforms. It does not sound sexy. It is probably closer to the truth than the next grand workplace vision with moss wall and barista corner.

Want to read the full article?

Digital, not decorative

Okamura promotes digital chief from within

26.06.2026 | 12:21
Okamura is modernising the company on several levels. With Yujiro Urakami becoming CDIO, digital transformation moves further into top management. The image shows the Gotemba site. Photo: Okamura Corporation

Okamura is moving digital transformation up the hierarchy. Yujiro Urakami will become Executive Officer and Chief Digital & Information Officer on July 1, 2026. The board approved the appointment on June 24. It sounds like IT. It is more than that.

For Okamura, the issue is no longer just whether servers run smoothly and systems talk to each other. The Japanese office furniture and workplace specialist faces a question many manufacturers will recognise: how do furniture, space, planning, data and service become a business model that still works tomorrow?

Urakami comes from the group’s IT strategy organisation. That is not a minor detail. Okamura is not bringing in an outside digital guru who first needs to explain that the future is somehow digital. That lesson has probably reached Yokohama already. Instead, the company is promoting someone from within, someone who should know the systems, processes and internal construction sites. Advantage: less slide-deck theatre. Disadvantage: fewer excuses.

The timing fits. Okamura closed fiscal 2025/26 with record figures. Revenue rose to 329.0 billion yen, operating income to 24.1 billion yen. The office business did most of the heavy lifting. Sales in that segment climbed 14.6 percent to 191.9 billion yen, while operating income rose 30.3 percent to 22.6 billion yen.

One could say: things are going well. That is usually when it becomes dangerous. While office is strong, other segments show that not everything flies on its own. The logistics systems business came under heavy pressure and slipped into an operating loss. Store Displays also struggled with lower volumes, higher personnel costs and relocation expenses.

Okamura is therefore in one of those pleasant corporate situations in which a company reports records and receives homework at the same time. The classic office business is performing. But the future will not be decided by chairs, tables and storage alone. It will be decided by how intelligently manufacturers connect their offers, roll them out internationally and translate them into digital processes.

On the DX side, Okamura names five priorities: Business DX, Operational DX, Management DX, human capital development and strengthening the system platform. That sounds very corporate. Perhaps it has to. More interesting are the concrete applications behind it: Work x D in the office business, OSCOM CLOUD for Store Displays and PROGRESS ONE for logistics automation.

This is where the appointment becomes interesting. Digitalisation at Okamura is no longer only an efficiency topic. It becomes the connecting tissue between furniture, space, retail, project business and service. Anyone working in contract furniture knows the problem: the most beautiful chair helps only so much if data, planning, delivery, tracking and operation do not fit together cleanly.

Then there is the international layer. Okamura has added platforms in Asia and Europe with DB&B in Singapore and Boss Design in the United Kingdom. Boss Design was fully consolidated on April 1, 2025 and contributed around 10 billion yen in revenue to the office business in its first year. Acquisitions like these do not only need to be bought. They need to be integrated.

Buying is usually the quicker part. Integration decides the value. In international contract business, it is not enough to collect brands and hope for synergies. Whoever says platform must mean processes. Whoever says growth must master data flows. And whoever wants to serve global clients must connect local business, product logic and digital infrastructure.

That is why Yujiro Urakami’s appointment is not one of those personnel notes one politely nods at before scrolling on. It says something about direction. Okamura is making digital transformation a leadership task. Not glamorous. Not loud. But rather consistent.

And maybe that is exactly the point. In an industry that loves talking about the spaces of the future, the future often starts in surprisingly unromantic places: data models, interfaces, process discipline and system platforms. It does not sound sexy. It is probably closer to the truth than the next grand workplace vision with moss wall and barista corner.

Want to read the full article?